International travel has recommenced to several destinations and airlines are now requiring documented proof of a supervised negative COVID-19 rapid antigen test result prior to international travel departure. The COVID-19 supervised rapid antigen test is required to be taken within 24 hours prior to the international travel departure time.
You are responsible for ensuring you comply with the timeframes for the COVID-19 testing requirements for international pre-departure travel.
You should check the requirements of both the airline and the country they are travelling to by contacting the country’s local high commission, embassy or consulate in New Zealand. The customer should confirm that a COVID-19 supervised rapid antigen test result is an acceptable form of proof of COVID-19 status for travel to their specific destination. A useful website to check requirements of destinations can be found here.
For international pre-departure travel purposes, a COVID-19 rapid antigen test must be supervised by a member of the pharmacy team.
This is a private service and is not funded.
Do not come into the Pharmacy for a Rapid Antigen Test.
Prior to undertaking the Supervised Rapid Antigen Test Service for international pre-departure travel, the pharmacy staff will screen the customer and ask:
If you answers NO to all of these questions, then the pharmacy staff member can progress with the testing procedure.
If the you answers YES to any of the above questions above, the pharmacy staff must advise the customer that they are unable to perform the rapid antigen test and that the customer should leave the pharmacy and self-isolate and follow current Ministry of Health guidance.
The official Proof of a Supervised Rapid Antigen Test Result for Travel form is required to be completed by a member of the pharmacy team. Prior to commencing the Supervised Rapid Antigen Test Service, the pharmacy staff member will explain the possible test results with the customer:
a. Negative – the Proof of a Supervised Rapid Antigen Test Result for Travel form can be issued; or
b. Positive – the customer will be asked to leave the pharmacy immediately and follow Ministry of Health Guidance and no Proof of a Supervised Rapid Antigen Test Result for Travel form will be issued; or
c. Invalid - the test will need to be redone but not for 24 hours, which may disrupt the travel plans of the customer.
The pharmacy staff must verify the customer’s identity by requesting their passport or driver’s license. The unfunded Supervised Rapid Antigen Test Service for international pre-departure travel CANNOT be completed without confirming the customer’s identity.
A Proof of a Supervised Rapid Antigen Test Result for Travel form and unfunded Supervised Rapid Antigen test must be completed for EACH traveller.
A Proof of a Supervised Rapid Antigen Test Result for Travel form must be completed in full, or it will not be accepted by the airline check-in staff. The customer should also keep a copy of the completed form with them as they may be asked to show the form as proof of COVID-19 test on arrival at their destination.
Once the Supervised Rapid Antigen Test Service for international pre-departure travel is completed, if the customer obtains a negative result, the pharmacy staff will complete the Proof of a Supervised Rapid Antigen Test Result for Travel form in full, sign the form and supply the form with the pharmacy’s dispensary stamp (with date that test was completed).
If the customer obtains an invalid or failed result, then the customer will need to repeat the rapid antigen test, but the pharmacy will only be able to do this after 24 hours (in accordance with current manufacturing and Ministry of Health guidance).